Customer Bill of Rights

Tioga Opportunities, Inc. welcomes you, its staff and management value all who walk through its doors. Customer safety and satisfaction is our top priority.

To ensure quality and impactful services, customers can expect:

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A welcoming, empathetic, and caring environment
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Customer driven services
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Maximum privacy and confidentiality
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Non-discriminatory practices
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Fair and respectful treatment without bias
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Resourceful, knowledgeable, and compassionate staff
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Working together toward common goals
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Timely and prompt response to questions or concerns
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Assured access to personal files or records
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Customer grievance and complaint policy

MISSION

Our Mission

Tioga Opportunities, Inc. creates partnerships that strengthen communities while empowering individuals and families to achieve independence and enrich their quality of life.

Your Opinion Matters! Take the Survey!

Your Opinion Matters! Take the Survey!

Your opinion matters! Tioga Opportunities, Inc., (TOI) is a community action agency that has provided residents of Tioga County a wide variety of services for over 56 years. TOI continues to strive to provide the very best services to those most in need throughout the...

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