Customer Bill of Rights

Tioga Opportunities, Inc. welcomes you, its staff and management value all who walk through its doors. Customer safety and satisfaction is our top priority.

To ensure quality and impactful services, customers can expect:

A welcoming, empathetic, and caring environment
Customer driven services
Maximum privacy and confidentiality
Non-discriminatory practices
Fair and respectful treatment without bias
Resourceful, knowledgeable, and compassionate staff
Working together toward common goals
Timely and prompt response to questions or concerns
Assured access to personal files or records
Customer grievance and complaint policy

MISSION

Our Mission

Tioga Opportunities, Inc. creates partnerships that strengthen communities while empowering individuals and families to achieve independence and enrich their quality of life.

Tioga County TaxAide Program Update from AARP

Tioga County TaxAide Program Update from AARP

We are pleased to share this important update from our partners at AARP. After a suspension of the AARP TaxAide program for the elderly due to the COVID-19 pandemic, the program will be revived for this tax season. However, due to the continuing potential risks from...

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