Customer Bill of Rights
Tioga Opportunities, Inc. welcomes you, its staff and management value all who walk through its doors. Customer safety and satisfaction is our top priority.
To ensure quality and impactful services, customers can expect:
A welcoming, empathetic, and caring environment
Customer driven services
Maximum privacy and confidentiality
Non-discriminatory practices
Fair and respectful treatment without bias
Resourceful, knowledgeable, and compassionate staff
Working together toward common goals
Timely and prompt response to questions or concerns
Assured access to personal files or records
Customer grievance and complaint policy
MISSION